Shipping policy

SHIPPING AND PRODUCT DELIVERY

The Company ships its products within Italy through selected carriers.

The Company undertakes to do everything necessary to meet the delivery times indicated when the Order is submitted by the Customer. In any case, the Company cannot be held responsible for any damages or inconveniences caused by any delays.

The countries to which the Company ships the Products are: Italy, Austria, France, Germany, Monaco, Slovenia, Belgium, Luxembourg, Denmark, Portugal, Spain, Bulgaria, Czech Republic, Hungary, Poland, Romania, Slovakia, Croatia, Denmark, Estonia, Finland, Greece, Ireland, Lithuania, Latvia, Sweden, England, Switzerland.

The cost for each shipment associated with an Order will vary based on the following parameters: the destination and the total weight of the Products purchased with the individual Order, and the shipping method. The shipping cost will always be borne by the Customer, in addition to the Product Price.

All the aforementioned costs are inclusive of VAT, to the extent required by applicable law.

The Customer is required to always check the number and integrity of the packages. In the event of anomalies or damage, the complaint must be made immediately to the courier, refusing the delivery and promptly reporting the incident to the Company. In such cases, if the Company's checks subsequently confirm the existence of such anomalies or damage, the replacement and redelivery costs will be fully borne by the Company.

PAYMENTS

The Company will only accept payments in Euro currency.

For the payment of the price of the products and the related shipping and delivery costs, the Customer may use one of the methods indicated on the Website.

In the case of payment by credit card, the Company will never have access to any sensitive information (e.g., the complete credit/debit card number or the security code).

 

For more details see the following link